Frequently Asked Questions

Common questions about payments and our platform.

Who can use this platform?

Any business that sells products or services online can use our payments platform, including ecommerce stores, marketplaces, service businesses, and more.

What payment methods are supported?

Customers can pay with all major credit and debit cards. We process payments securely through industry-standard infrastructure.

What is intelligent debit routing?

Intelligent debit routing evaluates eligible US debit payment networks in real time and selects a path that helps maximize authorization performance while optimizing transaction efficiency—without changing your customer checkout.

How does intelligent debit routing help my business?

It runs automatically in the background on eligible debit transactions so more payments can authorize successfully. You keep the same checkout experience while Turbify handles network evaluation behind the scenes.

Do I need to configure intelligent debit routing separately?

No extra setup is required for eligible merchants. Intelligent debit routing is built into Turbify Payments on supported debit volume—it works seamlessly as part of reliable payment processing.

Is payment processing secure?

Yes. We are built on secure, PCI-compliant infrastructure. Card data is protected and we never store sensitive payment details unnecessarily.

How do I get paid?

Funds from successful transactions are settled to your connected bank account according to your payout schedule, typically within a few business days.

Are there setup or monthly fees?

No. With our Standard plan, you only pay 2.9% + 30¢ per successful transaction. No setup fees and no monthly fees.